Enterprise delivery

Service-level expectations.

Clear working expectations create a more effective client–consultancy relationship.

What to expect

Practical controls for this part of delivery.

Set a predictable working cadence and a named channel for decisions, actions and risks.

Allow reviewers enough time to assess the work against criteria and consolidate one response.

Document material changes to scope, timing, responsibility or assumptions before proceeding.

Name the people and response path for blockers that cannot be resolved in the working team.

Choose a useful next step